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Working Hours

Monday - Friday 09:00 am - 17:00 pm
Saturday - Sunday CLOSED
Call +44 (0)20 8816 8925  to speak to a consultant who has travelled the Trans-Siberian
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Welcome to Your Trans-Siberian Client Page

Dear Olivia & Jacob,

Welcome to your own personalised page of our website and many thanks for booking your holiday with us.

Here you can download your personalised Trip Guidebook as a PDF file. Note that before your trip starts we will send you a hard copy of this Trip Guidebook so there is no need to print it all unless you wish to.

You will also see your trip’s itinerary and receipt here which you can download. All these downloads will be available here until the end of your trip with us.

Please take the time to read the Trip Guidebook which contains all the information you need to know about your particular trip such as the itinerary, inclusions, emergency contact numbers, accommodation booked as well as a wealth of information about the trip and the destinations you will be visiting.

Frequently Asked Questions

Where are my tickets?

All tickets are issued locally. At each destination you visit you will receive the tickets you need for your onward travel.

Where do I meet the driver for the initial transfer on arrival?

Your driver will be waiting for you as you leave the customs area at the airport. They will have your (or one of your group’s) name on a sign. If your trip is starting by train from Beijing then you will normally have a transfer from your hotel to the station included.

What if I can’t find my transfer guide?

In the unlikely event of this happening you will find a list of emergency assisstance numbers to contact in your Trip Guidebook.

Do I need hotel vouchers?

These are no longer required as all details are held on hotel computers.

Below Are Some Important Checks to Make Before Your Departure

✔︎  Check that you have the necessary visas for your trip.

✔︎  Check that you have informed us of your initial arrival details.

✔︎  Check that you have valid Medical Insurance to cover any expenses that might be incurred in the unfortunate event of requiring medical assisstance on your trip.

If you have any questions at all please do not hesitate to contact me.

I would like to take this opportunity to wish you a wish you a fantastic trip with us!


The Trans-Siberian Travel Company

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