Firstly, we are shocked and appalled with the situation in Ukraine and our hearts go out to the people there. As things stand, we will be reviewing all our tours at 60 days before travel. We will contact each customer at that point to discuss the different options.
A big thank you to all our customers who have chosen to re-book their trips to a later date. By doing so you have not only helped us, but all our local partners and many of the local people and communities in through Russia, Mongolia and China who depend on tourism for their living and have nothing to do with the politics.
We are an independent and well established family run company that has been going for over 14 years. As many of you will know we also operate The China Travel Company
, The Latin America Travel Company
and The Luxury Train Travel Company
We would like to reassure all our customers that we are financially secure. We offer the gold standard of consumer protection through our ATOL license, ABTA membership and additional IPP insurance. This means all monies paid to us are 100% protected.
Many of you are now starting to contact us about your 2023 and 2024 travel plans once the world has settled down. Even though travel is difficult at the moment we can still help you plan and dream so please keep in contact.